At Foliage Dream, we approach your privacy with the same care we devote to nurturing our Japanese Maples and Gardenias. This Privacy Policy explains how we collect, use, and protect your personal information when you visit foliagedream.com or make purchases from our global nursery.
1. Information We Cultivate
To help your gardening journey flourish, we may collect:
- Planting Information: Name, contact details, shipping address (excluding Asia and certain remote regions), and payment information when you order our premium plants
- Growth Data: Purchase history of Roses, Junipers, Houseplants and other collections to personalize your experience
- Technical Nutrients: IP address, browser type, and device information to optimize our digital greenhouse
- Cookie Sprouts: Small data files that help your browsing experience blossom (see Section 6)
2. How We Nurture Your Information
Like carefully tending to our Groundcover Plants, we use your data to:
- Process payments through our secure gateway (credit cards/PayPal) for international transactions
- Ship your Japanese Maples and Conifers with proper care instructions
- Respond to your inquiries through our plant concierge service ([email protected])
- Improve our website’s growing conditions with analytics
- Send seasonal gardening tips (only with your consent)
3. Sharing Your Garden’s Bounty
We protect your information like rare specimens, sharing only when necessary:
- Shipping Partners: Only delivery details to fulfill your plant orders globally (excluding restricted regions)
- Payment Processors: Secure financial institutions to complete transactions in USD
- Legal Requirements: When required by law or to protect our nursery’s integrity
We never sell your data to third-party advertisers.
4. Storing with Greenhouse Security
Your information is protected with the same vigilance we apply to plant health during shipping:
- 256-bit SSL encryption for all data transmissions
- Secure servers with limited access
- Payment details processed through PCI-compliant systems
- Data retention only as long as needed to serve you
5. Your Gardening Rights
As a discerning gardener, you may:
- Access or update your planting profile
- Request deletion of personal data (except records required for legal or financial purposes)
- Opt-out of marketing communications
- Withdraw consent for data processing
Contact our plant concierge team at [email protected] to exercise these rights.
6. Cookie & Tracking Technology
Like essential nutrients for plants, we use:
- Essential Cookies: For secure checkout and account functionality
- Performance Cookies: To analyze how gardeners navigate our collections
- Marketing Cookies: Only with consent, to show relevant plant recommendations
Manage preferences through your browser settings or our cookie banner.
7. International Transfers
As we ship globally (with noted exceptions), data may be transferred outside your country with appropriate safeguards.
8. Policy Updates
We may update this policy as our nursery grows. Significant changes will be communicated through our website or email.
9. Contact Our Plant Concierge
For privacy questions, contact us at:
Foliage Dream Sales Store
4245 Goodwin Avenue, CHARLOTTE, US 48813
Email: [email protected]
Happy gardening,
The Foliage Dream Team
